Nationstar Mortgage LLC d/b/a Mr. Cooper (“Mr. Cooper”) has recently acquired Homepoint. For important account information, please refer to your most recent statement or letter(s). It contains the latest servicing information for your account. Additional Contact and Support. For loans paid in full before June 2022. If your loan was paid in full prior to June …Download apps by RoundPoint Mortgage Servicing LLC, including RoundPoint Mortgage Servicing. Exit; Apple; Store; Mac; iPad; iPhone; Watch; AirPods; TV & Home; Entertainment; Accessories; Support; 0 + App Store Preview. RoundPoint Mortgage Servicing LLC. iPhone. RoundPoint Mortgage Servicing. Finance More ways to shop: …Mobile App; Forms; Insurance; Contact Us. Before we start check out your resources. GLOSSARY FAQS FORMS. call us at (877) 426-8805. Operating Hours: Monday through Friday 8:00 a.m. - 9:00 p.m. Saturday 10:00 a.m. - 3:00 p.m. ET. Email Us. ... RoundPoint Mortgage Servicing LLC Attention Correspondence PO Box 19409 Charlotte, NC 28219 …501 to 1000 Employees. 1 Location. Type: Company - Public. Founded in 2007. Revenue: $100 to $500 million (USD) Banking & Lending. Competitors: LoanCare, Dovenmuehle Mortgage, Cenlar FSB Create Comparison. RoundPoint Mortgage Servicing LLC, is a non-bank mortgage servicing company founded in 2007. In 2023, RoundPoint was …With the RoundPoint Mortgage Customer LLC Mobile App, Yours Can: Opt out of glass instructions; Schedule a one-time or repeated ACH payment; Access and update account information; Access monthly statements and key documents; Inspect property values and trends near your region; Find answers to many asked questionsBy clicking "Confirm Payment" you also agree to these terms and conditions, and confirm you are an authorized signer on the mentioned account. For information concerning this payment contact us at 877.426.8805 during normal business hours.Automated Clearing House (ACH) An automatic program through which the borrower consents to have mortgage payments withdrawn from a designated account every month without charge. A glossary of definitions for mortgage terminology and other common mortgage terms from RoundPoint Mortgage Servicing LLC.RoundPoint Mortgage Servicing is a free iOS app developed by RoundPoint Mortgage Servicing LLC.Mortgage Loan Originator Clinton, LaFollette & Maynardville Food City NMLS #167262; 865.425.3380; [email protected]; Karen is an NMLS licensed mortgage loan originator and has been with ORNL FCU since 2015. She began her career in the mortgage industry in 2001 in Morristown. RoundPoint Mortgage Servicing Corporation (d/b/a RoundPoint in all States except Arizona & New York), NMLS # 18188. (www. nmlsconsumeraccess.org), 446 Wrenplace Road, Fort Mill, SC 29715; 175 Pinelawn Road, Suite 400, Melville, NY 11747; 877-426-8805. By phone: 877-426-8805. By email: [email protected]. By mail: RoundPoint Mortgage Servicing Corporation, PO Box 19409, Charlotte, North Carolina 28219 …Download or upgrade to the latest version today. We've completely redesigned our mobile app interface. Enjoy simpler and more intuitive navigation, improved functionality and other mobile-friendly enhancements. Managing your account on the go has never been easier! 1-800-449-8767. Email Us.RoundPoint Mortgage Servicing LLC Reviews. One star is generous. This has been the most frustrating experience I have ever had with a mortgage company. Since they acquired my mortgage from Mr. Cooper, I have been asked repeatedly for proof of flood insurance, which I have provided, most recently during a 30-minute phone call with …Sr.Cloud Application Developer at RoundPoint Mortgage Servicing Corporation ,Technology Solutions Professional in Azure | DevOps | .Net technology |.Net Core| MVC | Web Applications. Pune, Maharashtra, India. 294 followers ... RoundPoint Mortgage Servicing Corporation Bharat English School ,Pune ,Shivaji nagar Report this profile …By submitting this application, you authorize RoundPoint Mortgage Servicing Corporation (RoundPoint) to debit the account specified above for the amount of your scheduled mo nthly mortgage payment due plus any additional principal ... Mailing Address: RoundPoint Mortgage Servicing Corporation PO Box 19409 Charlotte, NC 28219-9409 4. Receive … We partner with RoundPoint Mortgage Servicing LLC to service your mortgage including payments, statements, escrow, and tax documents. ONLINE Make one-time or recurring payments online. For help with payments, requesting a payoff, or other questions about your mortgage, call 800.224.5869. BRANCH Make a payment at any branch location. MAIL Here are some helpful workarounds that should work whenever RoundPoint Mortgage Servicing app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. How to fix RoundPoint Mortgage Servicing app crashes or not working on Iphone (iOS): Close and restart the RoundPoint Mortgage Servicing app on …All it means is your mortgage lender has a financial interest in the property. Our shared goal is to have your property repaired as soon as possible. Report a claim today to begin the process. Report a claim. Welcome to your one-stop shop for all things insurance. You can report a home insurance claim, easily search and compare insurance rates ...RoundPoint Mortgage Servicing LLC | 15,083 followers on LinkedIn. Serving homeowners and all of their homeownership needs. NMLS ID #18188 | RoundPoint Mortgage Servicing LLC, is a non-bank ... Autopay Terms. By clicking "Enroll" you are authorizing RoundPoint Mortgage Servicing LLC, or a designated successor servicer, sub-servicer, or assignee to process recurring ACH payments that will be debited according to the information submitted. Funds for this transaction must be available in your account at your designated financial ... If you have any questions about these Terms and Conditions, please contact us at: 1-877-426-8805. Last Updated: November 7, 2023. On this page you can review the terms and conditions related to the use of the RoundPoint Mortgage Servicing LLC website. You consent for RoundPoint to order a new valuation. A new valuation is either an appraisal or Broker Price Opinion (BPO). o Do not order your own valuation. It . must. be ordered by RoundPoint. You understand the type of valuation required is based on the owner of your loan and is not chosen at the discretion of the homeowner. Here are some helpful workarounds that should work whenever RoundPoint Mortgage Servicing app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. How to fix RoundPoint Mortgage Servicing app crashes or not working on Iphone (iOS): Close and restart the RoundPoint Mortgage Servicing app on …This tool charged your monthly mortgage payment for a given shopping price, down payment, interest tariff, furthermore loan term. If the loan sum exists see than 80% of the home's purchase price, the calculator estimates a monthly monetary for private mortgage insurance (PMI). Mortgage lenders general require that you obtain lien insurance if your …S&P Global Ratings' ranking on RoundPoint Mortgage Servicing Corp. (RoundPoint) is ABOVE AVERAGE as a residential mortgage loan primary servicer. On July 27, 2021, we affirmed the rankings (see "RoundPoint Mortgage Servicing Corp. ABOVE AVERAGE Residential Primary Servicer Ranking Affirmed; Outlook Stable"). ...Here are some helpful workarounds that should work whenever RoundPoint Mortgage Servicing app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. How to fix RoundPoint Mortgage Servicing app crashes or not working on Iphone (iOS): Close and restart the RoundPoint Mortgage Servicing app on …Monday through Friday 8:00 a.m. - 9:00 p.m. Saturday 10:00 a.m. - 3:00 p.m. ET. Review RoundPoint Mortgage Servicing LLC's privacy policy on this page. Here you can review how we collect, use and share your personal information. The mortgage application with RoundPoint is quick, smooth, and easy. Their experienced loan officers will guide you through the process and help you find a loan to fit within your budget. RoundPoint Mortgage is a national mortgage lender with a full suite of fixed and adjustable rate mortgages. Read user reviews of RoundPoint here. Download RoundPoint Mortgage Servicing and enjoy it on your iPhone, iPad and iPod touch. With our new app, you can safely access your RoundPoint Mortgage loan … MORTGAGE ASSISTANCE APPLICATION If you are experiencing a temporary or long-term hardship and need help, this form along with other required documentation must be completed and submitted to be considered for available solutions. On this page, the following information must be disclosed about (1) We have the answers you’re looking for: (800) 968-7700 CHECK YOUR ACCOUNT ANYTIME Our automated telephone system is available 24 hours a day, seven days a week. For more information on mortgage assistance, contact HUD’s Counseling Center: (800) 569-4287 ©2024 RoundPoint Mortgage Servicing LLC is a Washington Consumer Loan Company Licensee. Download the App Now! Sign in to your RoundPoint Mortgage Servicing LLC online account, to manage info, get resource information, schedule payments and much more. Here’s a CLOSER Look at the loan transfer process. If you received a letter from Mr. Cooper stating that your loan will be transferring to RoundPoint Mortgage Servicing LLC, please review the below transfer process for more details. Your letter will indicate the date of your transfer. Transfer Steps. STEP 1: Introducing iQ. Our iQ mortgage process is an intelligent mortgage process. Our iQ mortgage simple user-interface walks you through every step of the application process, with straightforward, easy-to-understand questions. Apply Now. Tap into the power of your home's equity and reduce financial stress with a Reverse Mortgage. RoundPoint Mortgage Servicing LLC - Feel at Home with Your Mortgage. Log in to Servicing Digital to manage your Loan, browse the marketplace, or learn more about reverse mortgages. Securely manage your home loan with the RoundPoint Mortgage Servicing LLC App. About RoundPoint Mortgage Servicing. You can safely access your loan details, set up one-time or recurring payments, or update your account information—all from the palm of your hand. Ready to take the next step in your homeownership journey? Monitor …A subreddit to ask experts questions and get help financing a home or refinancing a mortgage. Qualification questions, advice on offers, loan program options, and general advice are just some of the topics you can get help with here, without getting your post buried by non-mortgage posts. ... with here, without getting your post buried by non … I Paid RoundPoint Mortgage Servicing LLC. Via RoundPoint Online or Phone: If you submitted a payment to us online or by phone, please allow 1 business day for the amount to reflect on your account. Please note: It could take up to 3 business days for the funds to be withdrawn from your bank account. Via Check: If you mailed a payment to us ... The “Mortgage Assistance Application” The “Hardship Affidavit” Sign and date the “ orrower/ o- orrower Acknowledgment and Agreement” If you are self-employed, please complete, sign and date the “Profit and Loss Statement Worksheet” ... RoundPoint Mortgage Servicing Corporation Attn: Correspondence PO Box 19409 Charlotte, NC …RoundPoint seeks to simplify the mortgage application process and ensures that you have a qualified loan officer to help you each step of the way. RoundPoint clearly outlines its application process on its website, guiding you through everything from reviewing and signing your contract-of-sale to closing.With our new app, you can safely access your RoundPoint Mortgage loan details, set up one-time or recurring payments, or update your account information—all from the palm …The RoundPoint Mobile App and our Servicing Digital online platforms are both safe, secure ways to communicate sensitive financial information to us. 3. Confirm ACH and Wire Transfer Instructions: Before processing any wire transfers related to your mortgage, be sure to verify the instructions and destination. Scammers may attempt to provide ...Roundpoint mortgage - getting pay off info - problems or successes? Housing. Has anyone paid off their mortgage from RoundPoint and have any good stories or tips for making this pain free? A google search results in tons of very negative experiences getting back escrow and difficulties getting the payoff amount in a timely manner, but I’m ...Roundpoint mortgage - getting pay off info - problems or successes? Housing. Has anyone paid off their mortgage from RoundPoint and have any good stories or tips for making this pain free? A google search results in tons of very negative experiences getting back escrow and difficulties getting the payoff amount in a timely manner, but I’m ...Roundpoint Mortgage Servicing Corporation, (N.D. W. Va. 2024) (MEMORANDUM OPINION AND ORDER GRANTING PLAINTIFF'S MOTION TO COMPEL (ECF. NO. 43). Plaintiff's Motion to Compel Discovery is GRANTED (ECF No. 43. Download RoundPoint Mortgage Servicing and enjoy it on your iPhone, iPad, and iPod touch. With our new app, you can safely access your RoundPoint Mortgage loan details, set up one-time or recurring payments, or update your account information—all from the palm of your hand. Mortgage Servicing Technology Pennymac, RoundPoint report data breach. Sovos, which provides services to the companies, said that its vendor Progress Software had a vulnerability on May 31, 2023MyLoans is a secure, fast, and easy way for you to manage your loan online. Enjoy 24/7 access to all your loan servicing needs, including recent loan statements, year-end tax statements, and custom notifications. Make a payment now, in the future, or automatically. Sign up for paperless statements to cut down on paper clutter.Aug 1, 2022 · By phone: 877-426-8805. By email: [email protected]. By mail: RoundPoint Mortgage Servicing Corporation, PO Box 19409, Charlotte, North Carolina 28219-9409. This lender offers basic mortgage options that might be best suited for first-time homebuyers, but it doesn’t publish its rates online, nor does it disclose its lender ... Download RoundPoint Mortgage Servicing and enjoy it on your iPhone, iPad, and iPod touch. With our new app, you can safely access your RoundPoint … RoundPoint Mortgage Servicing LLC. RoundPoint Mortgage Servicing LLC, is a non-bank mortgage servicing company founded in 2007. In 2023, RoundPoint was acquired by Two Harbors Investment Corp. (NYSE: TWO). We have built a professional servicing team dedicated to providing timely and simple solutions aimed at exceeding customer expectations at ... The state offered an incentives package worth about $4.3 million, including a $3.5 million grant and $835,500 in community college training for employees, according to a September 2017 proposal.Effortless insurance for your home and auto. Matic reduces the time it takes to get a quote to as little as 2-3 minutes. As a residential mortgage lender, RoundPoint Mortgage Servicing LLC is subject to both the FH Act and ECOA. State Law Other laws and regulations, including those at the state or local level, contain additional prohibited bases, including, for example, military and veteran status or sexual orientation and gender identity. ECOA Notice The RoundPoint Mortgage Servicing app is a convenient tool for homeowners to manage their mortgage on the go. Available on Android, this free app …November 2022 edited December 2022. I recently had my mortgage transferred to Roundpoint, but even though I have set up my online account and can access it via their website, Quicken cannot connect. Can you explain the issue? Roundpoint is listed in the Quicken connect interface as if it should work with the application once it is set up.Got a letter from State Farm Bank yesterday saying “Starting Feb 1 your mortgage is transferred to RoundPoint - here’s their snail mail address.” This is just a notification letter, not a bill with a payment coupon or other other information included which is what I would typically expect with a servicer change. RoundPoint Mortgage Servicing LLC PO Box 674150 Dallas, TX 75267-4150. RoundPoint Mortgage Servicing LLC ATTN: Lockbox 674150 1200 East Campbell Rd, Suite 108 Richardson, TX 75081. This payment option is free. Data practices may vary based on your app version, use, region, and age. Learn more. Here's more information the developer has provided about the kinds of data this app may collect and share, and security practices the app may follow. Data practices may vary based on your app version, use, region, and age. Learn more ... RoundPoint Mortgage …In 2007, RoundPoint Mortgage Servicing Corporation opened its doors just before the Great Recession. Today, RoundPoint is a successful Freedom Mortgage family member — one of the largest, fully integrated, non-bank mortgage servicing companies in America. ... You can get this by using an app, by getting your mortgage company to …RoundPoint Mortgage Servicing LLC Reviews. One star is generous. This has been the most frustrating experience I have ever had with a mortgage company. Since they acquired my mortgage from Mr. Cooper, I have been asked repeatedly for proof of flood insurance, which I have provided, most recently during a 30-minute phone call with …Get connected and securely pay your mortgage on the go with the Freedom Mortgage mobile app. Manage your mortgage from anywhere. • View your mortgage balance and current loan details. • Pay...terms and conditions. notice. requests show these terms and conditions carefully. are dictionary and conditions regulating your use of my website, https://newsroom-24.app/, any pages of of website, and any other online services (collectively, referred to as the “site”) which are provided by roundpoint mortgage servicing llc (“roundpoint”). by accessing …Introducing iQ. Our iQ mortgage process is an intelligent mortgage process. Our iQ mortgage simple user-interface walks you through every step of the application process, with straightforward, easy-to-understand questions. Apply Now.Mortgage Loan Originator Clinton, LaFollette & Maynardville Food City NMLS #167262; 865.425.3380; [email protected]; Karen is an NMLS licensed mortgage loan originator and has been with ORNL FCU since 2015. She began her career in the mortgage industry in 2001 in Morristown.Maximum Loan Amount of $250,000. Homebuyer education is required by at least one qualifying borrower. Borrower must contribute at least $500 of own funds. Fifth Third Community Mortgage includes a .25% origination fee (of loan amount) and application fee. Manual underwrite only.Data practices may vary based on your app version, use, region, and age. Learn more. ... RoundPoint Mortgage Servicing. RoundPoint Mortgage Servicing LLC. …RoundPoint Mortgage Servicing LLC Reviews. One star is generous. This has been the most frustrating experience I have ever had with a mortgage company. Since they acquired my mortgage from Mr. Cooper, I have been asked repeatedly for proof of flood insurance, which I have provided, most recently during a 30-minute phone call with …Monday through Friday 8:00 a.m. - 9:00 p.m. Saturday 10:00 a.m. - 3:00 p.m. ET. CONTACT US. The payment help page contains payment resources and other options for making a one-time payment, setting up recurring payments, and quick access to resources when you’re having trouble making a payment.Taxes not paid from escrow yet. : r/personalfinance. Roundpoint took over my mortgage. Taxes not paid from escrow yet. So my taxes were technically 9/1, when the previous loan holder had it. They didn’t process the payment. Loan transferred 10/1. I received a duplicate notice from the county that my taxes haven’t been paid yet. RoundPoint Mortgage Servicing LLC Attention Insurance Department P.O. Box 10210 Daytona Beach, FL 32120-0210 RoundPoint Mortgage Servicing LLC ATTN: Collateral Servicing/Partial Release P.O. Box 19409 Wrenplace Road Charlotte, NC 28219-9409 Fax Toll Free: 877-776-1112 Overnight Address: RoundPoint Mortgage Servicing LLC ATTN: Collateral Servicing/Partial Release 446 Fort Mill, SC 29715 Get connected and securely pay your mortgage on the go with the Freedom Mortgage mobile app. Manage your mortgage from anywhere. • View your mortgage balance and current loan details. • Pay...Job Application for Bankruptcy Manager at RoundPoint Mortgage Servicing Corporation. Nov 19, 2021. boards.greenhouse.io . RoundPoint Mortgage Announces New CEO And Leadership Team FORT MILL, S.C., April 12, 2021 /PRNewswire/ -- RoundPoint Mortgage, a national originations, servicing, and subservicing mortgage company, …Mortgage companies including Redfin, Chase and Wells Fargo recently laid off thousands of employees across the U.S. due to a decline in real estate demand; Redfin says it downsized by 8% due to a 17% decline in demand; Shasarina McCormick worked in RoundPoint Mortgage’s communication department for six years before getting laid off …RoundPoint has gone from servicing roughly $2.5 billion in mortgages in 2010 when Brungardt was named CEO to a projected $90 billion at the end of this year, he said. The privately held company ...If you have any questions about these Terms and Conditions, please contact us at: 1-877-426-8805. Last Updated: November 7, 2023. On this page you can review the terms and conditions related to the use of the RoundPoint Mortgage Servicing LLC website.Download the App. Loans to Help you Thrive. Empowering you to accomplish your goals. Apply for a Loan Achieve More Together. Set yourself up for success with a personal loan that’s designed to help you thrive. ... c/o RoundPoint Mortgage Servicing LLC P.O. Box 674150 Dallas, TX 75267-4150. Overnight/Express Payments ORNL Federal Credit …MyLoans is a secure, fast, and easy way for you to manage your loan online. Enjoy 24/7 access to all your loan servicing needs, including recent loan statements, year-end tax statements, and custom notifications. Make a payment now, in the future, or automatically. Sign up for paperless statements to cut down on paper clutter. Triggered by interest, points, or Mortgage Insurance paid on a mortgage loan in 2023. Per IRS guidance, RoundPoint Mortgage Servicing LLC reports the 1098 in the primary mortgagor’s name; i.e., the name of the first Note signer . Customers may receive two 1098s when: - The mortgage loan was transferred within the year RoundPoint Mortgage Servicing uses 9 technology products and services including HTML5, jQuery, and Microsoft Outlook, according to G2 Stack. RoundPoint Mortgage Servicing is actively using 4 technologies for its website, according to BuiltWith. These include Domain Not Resolving, SPF, and Microsoft Azure DNS.Specialties: Specializing in Purchase Loan and Refinancing, we believe that relationships are the key to our continued success and are dedicated to creating the simplest, fastest, efficient and most satisfying experience for our borrowers. Established in 2007. RoundPoint Mortgage Company (RMC) is a wholly owned subsidiary of RoundPoint Financial …Got a letter from State Farm Bank yesterday saying “Starting Feb 1 your mortgage is transferred to RoundPoint - here’s their snail mail address.” This is just a notification letter, not a bill with a payment coupon or other other information included which is what I would typically expect with a servicer change.RoundPoint Mortgage Servicing Corporation (“RoundPoint”) will advise of the cost of the appraisal if it is at or under $1,200, and will ask borrower’s approval if the cost is more than $1,200. ... page of Application for Release of Security (Form 236) must be fully completed and signed. A title insurance endorsement reflecting the change for a Partial Release … Servicing Digital (Online Account) Servicing Transfers. Third-Party Authorization. Workout Options. Additional Resources. This list of FAQ's gives you the answers to our most frequently asked questions from other customers about the mortgage process and the other services RoundPoint Mortgage Servicing LLC offers.
Download RoundPoint Mortgage Servicing and enjoy it on your iPhone, iPad and iPod touch. With our new app, you can safely access your RoundPoint Mortgage loan details, set up one-time or recurring payments, or update your account information—all from the palm of your hand.. Permissions controller
By far, the most common type of refinance option, a RoundPoint Mortgage Servicing LLC conventional refinance is simple, easy, and hassle-free. Use this option to eliminate private mortgage insurance, refinance to a lower interest rate, get cash out, or change your term. FHA Streamline Refinance. Designed to make the refinancing process easier ...Email Us. First Name. Last Name. Email. Phone. Loan Number Your Message. NOTE: By submitting your contact information, you are agreeing and authorizing RoundPoint Mortgage Servicing LLC and its representatives to retain and use the information you provided to communicate with you. Click once to process.Get connected and securely pay your mortgage on the go with the Freedom Mortgage mobile app. Manage your mortgage from anywhere. • View your mortgage balance and current loan details. • Pay your bill and manage recurring payments. • Utilize the in-app help center for questions and tips. • Go paperless, view, and download …ABA #: 026009593. Bank Account #: 000655371906. Information for Beneficiary: Attn Payoff [insert RoundPoint Loan Number and Customer Name] Title Check, Cashier's Check, or Money Order. Send by overnight or regular mail to: RoundPoint Mortgage Servicing LLC. Attention: Cash Management. 446 Wrenplace Rd. Fort Mill, SC 29715.Fam. Fit. Fun. We want RoundPointers to thrive and win in every area of their life. We have tons of exciting events and initiatives. that focus on things like: family, philanthropy, fitness, and fun. RoundPoint's company culture is based around our core values: Ethics, Energy, Everyone, Execution, Earn It.RoundPoint Mortgage Servicing LLC has an overall rating of 3.4 out of 5, based on over 332 reviews left anonymously by employees. 58% of employees would recommend working at RoundPoint Mortgage Servicing LLC to a friend and 50% have a positive outlook for the business. This rating has improved by 4% over the last 12 months. As a residential mortgage lender, RoundPoint Mortgage Servicing LLC is subject to both the FH Act and ECOA. State Law Other laws and regulations, including those at the state or local level, contain additional prohibited bases, including, for example, military and veteran status or sexual orientation and gender identity. ECOA Notice Specialties: Specializing in Purchase Loan and Refinancing, we believe that relationships are the key to our continued success and are dedicated to creating the simplest, fastest, efficient and most satisfying experience for our borrowers. Established in 2007. RoundPoint Mortgage Company (RMC) is a wholly owned subsidiary of RoundPoint Financial …Mar 15, 2024 · Download RoundPoint Mortgage Servicing for Android: a free finance app developed by RoundPoint Mortgage Servicing LLC with 10,000+ downloads. Securely manage your home... Monday through Friday 8:00 a.m. - 9:00 p.m. Saturday 10:00 a.m. - 3:00 p.m. ET. CONTACT US. The payment help page contains payment resources and other options for making a one-time payment, setting up recurring payments, and quick access to resources when you’re having trouble making a payment. I interviewed at RoundPoint Mortgage Servicing LLC (Charlotte, NC) in May 2016. Interview. I came in as a temporary employee and was interviewed by a third party. I filled out an application via Craigslist and was asked multiple questions about my customer service experience, whether or not I have spent time helping customers over, my goals ....